Privacy & Cookies Notice

Last reviewed and updated: June 2026

This Privacy & Cookies Notice explains how Polymateria Limited collects, uses, shares and protects personal information when you use our website, contact us, submit an enquiry, interact with us online, make a data protection request or complaint, or otherwise provide personal information to us in connection with our website.

1. Please read this notice carefully

Who we are

Polymateria Limited is a company incorporated in England and Wales with company number 09875556.

For the purposes of applicable data protection law, Polymateria Limited is the controller of the personal information described in this notice. This means that we decide why and how that personal information is used.

If you have any questions about this notice, how we use personal information, your data protection rights, or if you wish to make a data protection complaint, please contact us at:

Our registered office is:

Polymateria Limited
First Floor
5 Fleet Place
London
EC4M 7RD
United Kingdom

Our main business address is:

Polymateria Limited
Imperial College I-HUB
White City Campus
84 Wood Lane
London
W12 0BZ
United Kingdom

privacy@polymateria.com

2. Scope of this notice

This notice applies to Polymateria’s public website and any Polymateria Lyfecycle or related website that links to this notice. In this notice, we refer to these collectively as our “Website”.

This notice does not apply to personal information processed in other contexts, such as employment, recruitment, supplier management, partner due diligence, customer contracts or investor relations, where a separate privacy notice may apply.

Our Website may contain links to third-party websites, social media pages or external platforms. We are not responsible for the privacy practices, content or security of those external websites or platforms. You should read the privacy notice of any external website you visit.

3. Data protection laws

We process personal information in accordance with applicable data protection and privacy laws, which may include the UK General Data Protection Regulation, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations, the Data (Use and Access) Act 2025, the EU General Data Protection Regulation where applicable, and other applicable local data protection or privacy laws.

4. Personal information we collect

The personal information we collect depends on how you interact with us. We may collect and use the following types of personal information:

name, title, organisation, job title or role;
contact details, such as email address, telephone number, business address or postal address;
professional information, such as your employer, industry, business area or reason for contacting us;
information you provide in messages, enquiries, complaints, requests, forms or correspondence;
website and technical information, such as IP address, browser type, device type, operating system, pages visited, links clicked, dates and times of visits, referral source and information about how you use our Website;
marketing and preference information, such as whether you have opted in to receive updates or opted out of particular communications;
information provided when you make a data protection request or complaint, including proof of identity or authority where required; and
security information generated by our systems to help protect the Website and prevent unauthorised access or misuse.

We do not intentionally collect special category personal information through our Website, such as information about health, race or ethnicity, political opinions, religious beliefs, trade union membership, sex life or sexual orientation. Please do not provide this type of information unless it is necessary for the reason you are contacting us.

5. How we collect personal information

We collect personal information in the following ways:

directly from you, for example when you contact us, submit a form, make an enquiry, subscribe to updates, make a complaint, exercise your rights or otherwise communicate with us;
automatically when you use our Website, including through cookies, analytics tools, server logs and similar technologies; and
from third parties where appropriate, such as business contacts, professional advisers, event organisers, public sources, social media platforms, website providers, analytics providers or other service providers.

6. How we use personal information

We only use personal information where we have a lawful basis to do so.

Purpose	Personal information used	Lawful basis
To operate, maintain and secure our Website	Website, technical, device, usage and security information	Legitimate interests in operating and securing our Website
To respond to enquiries and communications	Identity, contact, professional and communication information	Legitimate interests in responding to people who contact us. Contract or pre-contract steps where relevant
To provide information about Polymateria, our business, technology, products, services, partnerships or activities	Identity, contact, professional and communication information	Legitimate interests, or consent where required
To manage business-to-business contacts and relationships	Identity, contact, professional and communication information	Legitimate interests in managing business relationships
To send business updates, newsletters, event information or other communications	Identity, contact, professional, marketing and preference information	Consent where required, or legitimate interests where permitted
To understand how visitors use our Website and improve performance	Website, technical, usage, cookie and analytics information	Consent where required for cookies or similar technologies; legitimate interests where applicable
To handle data protection rights requests	Identity, contact, communication, request and verification information	Legal obligation and legitimate interests in demonstrating compliance
To handle data protection complaints	Identity, contact, communication, complaint and verification information	Legal obligation and legitimate interests in investigating complaints and demonstrating accountability
To protect our legal rights and manage legal, regulatory or compliance matters	Relevant records, communications and supporting information	Legal obligation and legitimate interests in protecting our business and managing risk
To support business administration, restructuring, investment, financing, sale or transfer of all or part of our business	Relevant business contact and communication information	Legitimate interests in managing and developing our business

Where we rely on legitimate interests, we consider whether our interests are overridden by your rights, freedoms and interests. You have the right to object to processing based on legitimate interests in certain circumstances.

7. Marketing communications

We may send you marketing, business updates, event information, publications or other communications about Polymateria where you have asked to receive them or where we are otherwise permitted to do so under applicable law.

You can opt out of receiving marketing communications at any time by using the unsubscribe option in our communications, where available, or by contacting us at privacy@polymateria.com.

Even if you opt out of marketing communications, we may still send you non-marketing communications where necessary, such as responses to enquiries, legal notices, service-related communications or communications about a data protection request or complaint.

8. Cookies and similar technologies

Our Website uses cookies and similar technologies to make the Website work, support security, improve user experience, understand how visitors use the Website, support embedded content, and measure engagement with our content.

Cookies are small text files placed on your device when you visit a website. Similar technologies may include pixels, tags, scripts, local storage or other technologies that store or access information on your device.

You can manage your cookie preferences through the cookie banner or cookie settings tool available on the Website. You can also control cookies through your browser settings. If you disable or reject certain cookies, some features of the Website may not work as intended.

Our Website may use the following categories of cookies and similar technologies:

Category	Purpose
Necessary cookies	These are required for the Website to work properly and support essential features such as security, network management, page navigation and cookie preference management. These cookies cannot usually be switched off through the Website’s cookie settings.
Functional cookies	These help provide enhanced functionality and improve user experience, including features provided by third-party services such as embedded content or social media functionality.
Analytics cookies	These help us understand how visitors use the Website, including information such as visitor numbers, pages visited, traffic sources and how users move around the Website. This helps us improve the Website and understand engagement with our content.
Targeting cookies	These may be used by third parties to recognise browsers, support embedded third-party functionality, measure engagement or provide customised content across websites.

Our Website may use cookies or similar technologies provided by third parties, including analytics, embedded video and social media providers. These third parties may process

information about your use of our Website in accordance with their own privacy and cookie notices.

Where required by law, we will only use non-essential cookies and similar technologies with your consent. You can change or withdraw your consent at any time using the cookie settings available on the Website.

9. Who we share personal information with

We may share personal information where necessary and appropriate with:

our employees, workers, contractors and authorised personnel;
IT, hosting, website, analytics, security and systems providers;
professional advisers, such as lawyers, accountants, auditors, insurers and consultants;
business partners, suppliers, customers, research collaborators or other third parties where necessary to respond to your enquiry or manage a business relationship;
regulators, public authorities, courts, law enforcement agencies or government bodies where required or permitted by law;
third parties involved in a merger, acquisition, investment, financing, restructuring, sale or transfer of all or part of our business; and
any other third party where you have asked us to share the information or where we have another lawful basis to do so.

We require service providers who process personal information on our behalf to protect that information and only use it in accordance with our instructions and applicable law.

10. International transfers

Polymateria operates in an international business environment and may need to transfer personal information outside the United Kingdom or the country in which you are located.

Where we transfer personal information internationally, we will take appropriate steps to ensure that the information is protected in accordance with applicable data protection law. This may include relying on adequacy regulations or decisions, standard contractual clauses, the UK International Data Transfer Agreement, the UK Addendum to EU standard contractual clauses, or another lawful transfer mechanism.

11. How we protect personal information

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

These measures may include access controls, password protection, secure systems, restricted access to files, staff guidance, internal procedures, supplier due diligence, secure storage and incident response processes.

No website, email system or online transmission is completely secure. If you believe that personal information you have provided to us has been lost, misused or accessed without authorisation, please contact us as soon as possible at privacy@polymateria.com.

12. How long we keep personal information

We keep personal information only for as long as necessary for the purposes for which it was collected, including to meet legal, regulatory, tax, accounting, reporting, insurance, complaints-handling or legal claim requirements.

Retention periods depend on the type of information, the purpose of processing, legal requirements, limitation periods, the nature of our relationship with you, and whether we need to retain information to resolve a complaint or demonstrate compliance.

When personal information is no longer required, we will delete it, anonymise it or securely archive it in accordance with our retention practices.

13. Your rights

Depending on the circumstances and the law that applies, you may have the following rights in relation to your personal information:

the right to access the personal information we hold about you;
the right to ask us to correct inaccurate or incomplete personal information;
the right to ask us to delete personal information in certain circumstances;
the right to ask us to restrict how we use your personal information in certain circumstances;
the right to object to our use of your personal information where we rely on legitimate interests;
the right to object to direct marketing at any time;
the right to ask us to transfer certain personal information to you or another organisation in a structured, commonly used and machine-readable format, where this right applies;
the right to withdraw consent at any time, where we rely on consent; and
rights in relation to decisions based solely on automated processing, including profiling, where they produce legal or similarly significant effects.

We do not currently use Website personal information to make decisions based solely on automated processing that produce legal or similarly significant effects.

To exercise any of your rights, please contact us at privacy@polymateria.com.

We may need to confirm your identity before responding to a request. If you are acting on behalf of someone else, we may ask for evidence that you are authorised to act for them.

We will respond to rights requests in accordance with applicable legal timescales. In some cases, we may need further information from you to process the request.

14. Data protection complaints

You have the right to raise a complaint with us if you are concerned about how we have handled your personal information, or the personal information of someone you are authorised to act for.

A data protection complaint may include concerns that we have:

used personal information unfairly, unlawfully or without proper transparency;
failed to keep personal information secure;
kept personal information for too long;
failed to respect your data protection rights;
shared personal information inappropriately;
used inaccurate personal information;
failed to respond properly to a data protection request; or
otherwise breached applicable data protection law.

Our preferred route for data protection complaints is our Polymateria Data Protection Complaint Form, which can be accessed via the link on this page.

However, you do not have to use the form. You can also contact us at: privacy@polymateria.com

Please explain your concern in your own words. You do not need to use legal terminology.

To help us review your complaint, please provide your name and contact details, a summary of your concern, any relevant dates or communications, and what outcome you are seeking if there is a particular outcome you have in mind. If you are acting for someone else, we may ask for evidence that you are authorised to do so.

We will acknowledge your complaint within 30 days of receipt.

We will then take appropriate steps to review and investigate the matters you have raised without undue delay. We may contact you for further information, proof of identity or evidence of authority to act for another person.

We will keep you informed where appropriate and will tell you the outcome of your complaint without undue delay once we have completed our review.

If you are not satisfied with our response, or if you remain concerned about how we have handled your personal information, you may complain to the relevant data protection authority.

In the UK, this is the Information Commissioner’s Office. The ICO’s contact details are available on the ICO website.

15. Accuracy of personal information

Please help us keep your personal information accurate and up to date. If your personal information changes, or if you believe that information we hold about you is inaccurate, please contact us.

16. Children

Our Website is not intended for children and we do not knowingly collect personal information from children through our Website. If we become aware that we have collected personal information from a child without appropriate authority, we will take steps to delete it where required.

17. Changes to this notice

We may update this notice from time to time to reflect changes in our business, Website, legal obligations, regulatory guidance or data protection practices.

Any updated version will be posted on our Website. Where changes are significant, we may take additional steps to bring them to your attention.

18. Contact us

If you have any questions about this notice, how we use personal information, your data protection rights, or how to make a data protection complaint, please contact: